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Noticeboard

**New**

Starting Monday 1st July 2019

Triage appointment system

 

 

In an effort to deal with the high volume of appointment requests we are introducing a triage system for same day requests to ensure you are seen by the most appropriate healthcare professional at the right time.

 

If you are requesting a same day appointment, including urgent or home visit please call the practice between 8am and 9am. Our reception team will need to ask you to provide a brief description of the issue and take your telephone details so that a doctor can call you back before 10am.

 

The doctor will assess your health needs and direct you to the most appropriate health professional such as a doctor, nurse, pharmacist or advise you of self help. You may not always need to see a doctor, or the doctor may be able to help you over the phone. In the event that you need to be seen then the doctor will allocate one of the ‘on the day appointments’, or if your problem is more routine or on-going you will be offered one of our pre-bookable slots.

 

The doctor will attempt to phone you on the given contact number once. The doctor cannot leave messages on answer phones owing to patient confidentiality issues.

 

Requests for routine appointments will not be triaged and can be booked by telephone, online or in person at the reception desk.

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone reception staff at the appropriate surgery. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Registration with the practice

PreRegistrationIf you wish to register with the practice click on the link below to open the registration form. When you have completed all of your details, print and bring in to the surgery along with your identification. You will be asked to sign the form to confirm that the details are correct.

Registration Form

It can take considerable time for us to receive your medical records, therefore we ask you to fill in a new patient questionnaire, please either complete the forms below to bring with you when you register or alternatively this form can be completed at the surgery.

New Patient Questionnaire

New Patient Questionnaire for CHILDREN (under 14 years)

Online services

24 hour online access is available allowing you to book routine doctor appointments and request repeat medication online anytime, wherever you like.

Fast and easy to use, works perfectly on smartphones and tablets as well as PC's

To register for this service please print and complete this Registration Form and hand it to reception.  Registration forms also available at reception.  Photographic ID is required to register for this service.

Once we have completed your registration you will be emailed registration details where you will then be able to book/cancel appointments and request repeat medication.

More information:

 

 
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