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Noticeboard

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone reception staff at the appropriate surgery. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Appointments

diaryThe following GPs will cover the days/times listed below (allowing for holidays, sickness and unusual circumstances):

  • Dr Debbie Shann
Monday             
  • Dr Kevin McCaughey
Tuesday
  • Dr Dave Ashcroft
Wednesday  
  • Dr Vicki Cox
Thursday
  • Dr Iain Taylor
Friday

 

 

The day consists of three appointment sessions throughout the day

          0900 - 10.15                    1400 - 1445                     1600 - 1730         

 

URGENT cases will always be seen promptly. It is also possible to make telephone appointments.

Between 11:00 & 12:30 the GP will make essential home visits.

MAKE THE MOST OF YOUR APPOINTMENT

 

The GP’s and nurses really appreciate your understanding of the following:

  • Your appointment is for ten minutes. This is really only long enough to give a fair hearing to one problem.
  • We do understand that sometimes other issues need to be discussed but on the whole please try to stick to ‘one problem for one appointment’.
  • Your GP or nurse will make it clear if you need to come back for a follow up appointment. If you do, please try to book it in advance.

Helping Us To Help You

Below are some tips to help you get the most out of the surgery/your appointment:

 

  • Many conditions will get better in a few days.  Simple measures such as Paracetamol can help relieve your symptoms.  Advice can be sought from a pharmacist or NHS 111.

  • Do you need to be seen? or will a telephone conversation with a doctor/nurse be sufficient.

  • If you have an appointment to be seen, have a think about the questions the GP or Nurse is likely to ask you.  Common questions include; how long have you had the problem, does anything make it worse/better, the site and severity of any pain/discomfort, any recent changes in lifestyle, medication (over the counter, prescribed or illicit drugs), have you tried any treatments/remedies yourself.

  • Don't 'save up' your problems for one appointment.  This doesn't help the doctor/nurse as it can mean the surgery runs late and insufficient time is given to each problem.  If you have several problems or something you feel will take a long time to talk about please tell the receptionist when booking.  They may be able to offer you a longer appointment with another clinician, a double appointment or a further appointment at another time.

  • Please don't expect clinicians to complete forms (eg, benefit claims, holiday cancellation forms etc) during an appointment.  These should be left at reception for collection another day.  Please note there is often a fee for this.

  • Please do not expect a prescription every time you visit the surgery. Good advice is often the best treatment

 

We have a high demand for appointments every day. If you find you no longer require your appointment please cancel in plenty of time, allowing us to re-use this appointment for another of our patients.

How to cancel your appointment:

  • By Telephone

  • At Reception

 

 
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