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Noticeboard

Triage

In an effort to deal with the high volume of appointment requests we are introducing a triage system for same day requests to ensure you are seen by the most appropriate healthcare professional at the right time.

 

If you are requesting a same day appointment, including urgent or home visit please call the practice between 8am and 9am. Our reception team will need to ask you to provide a brief description of the issue and take your telephone details so that a doctor can call you back before 10am.

 

The doctor will assess your health needs and direct you to the most appropriate health professional such as a doctor, nurse, pharmacist or advise you of self help. You may not always need to see a doctor, or the doctor may be able to help you over the phone. In the event that you need to be seen then the doctor will allocate one of the ‘on the day appointments’, or if your problem is more routine or on-going you will be offered one of our pre-bookable slots.

 

The doctor will attempt to phone you on the given contact number once. The doctor cannot leave messages on answer phones owing to patient confidentiality issues.

 

Requests for routine appointments will not be triaged and can be booked by telephone, online or in person at the reception desk.

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone reception staff at the appropriate surgery. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

PKAVS - Are you a Carer?

A carer is a person, of any age, who looks after family, partners or friends in need of help, because they are ill, frail or have a disability and need support to live independently.  This care is unpaid.  An adult carer may be in receipt of carers allowance but this is not considered to be a payment.

Carers Connect Programme

Carers Connect Booking Form

PKAVS Carers WEEK

PKAVS Learning Opportunity

PKAVS Mindfullness Application form

PKAVS Carer Learning & leisure Opportunities

 

“Meal Makers” is a volunteering project which has operated successfully in other areas of Scotland and has now been launched here in Perth & Kinross.  It connects people who like to cook and are happy to share an extra portion of their meal, with older neighbours living close by who could really benefit from hot, home-cooked food.  Volunteers sign up on the website and undergo a short safeguarding process before they can search for diners in their local area.  The Meal Makers team works with local organisations to help reach diners and will also take direct referrals, including from friends and relatives.   For all Perth & Kinross-related Meal Makers enquiries, please contact Heather Shields on 01738 452 236 or by e-mail heather@mealmakers.org.uk

 

The PKAVS Carers Hub website has officially been launched this week at this year’s Carers Conference. This multi-agency approach aims to be a one stop shop for unpaid carers in Perth & Kinross - so the website is the first and only place they need to go to for all the information and support they require for their role. The website address is www.pkavscarershub.org.uk

PKAVS Carers Services department supports Unpaid Carers of all ages living in Perth & Kinross and their families.  Please visit their website for more information about their services. PKAVS Carer Services

 


Technology

There are sessions on IT and digital support currently running in Alyth, Perth and Birnam.

4 week workshop in Blairgowrie around Generations Online.

Any queries can be directly to Sheila MacKay on SheilaMacKay@culturepk.org.uk

 


 



 
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