This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

**New**

Starting Monday 1st July 2019

Triage appointment system

 

 

In an effort to deal with the high volume of appointment requests we are introducing a triage system for same day requests to ensure you are seen by the most appropriate healthcare professional at the right time.

 

If you are requesting a same day appointment, including urgent or home visit please call the practice between 8am and 9am. Our reception team will need to ask you to provide a brief description of the issue and take your telephone details so that a doctor can call you back before 10am.

 

The doctor will assess your health needs and direct you to the most appropriate health professional such as a doctor, nurse, pharmacist or advise you of self help. You may not always need to see a doctor, or the doctor may be able to help you over the phone. In the event that you need to be seen then the doctor will allocate one of the ‘on the day appointments’, or if your problem is more routine or on-going you will be offered one of our pre-bookable slots.

 

The doctor will attempt to phone you on the given contact number once. The doctor cannot leave messages on answer phones owing to patient confidentiality issues.

 

Requests for routine appointments will not be triaged and can be booked by telephone, online or in person at the reception desk.

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone reception staff at the appropriate surgery. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

WelcomeIMG_0410

The doctors and staff welcome all patients to our practice and our website.  We are a professional and friendly team caring for approximately 4,500 patients in Aberfeldy, Kinloch Rannoch and the surrounding areas.

We run a comprehensive health promotion and disease management service. This includes advice on asthma, diabetes, heart and blood vessel disorders, HRT, contraception and child health to name a few.

We are very fortunate to operate from two purpose built premises, one in Aberfeldy and one in Kinloch Rannoch. All of our clinical services are run from rooms on the ground floor to ensure ease of access.

 

Our practice manager is Alice Maxwell there is also a full complement of support staff, including an integrated nursing team consisting of the Practice Nurses, District nurses and Health Visitors. See full details on our Practice Staff page.

 

   Access

Ample parking is now available at both surgeries, with reserved areas for the disabled near the entrance. 

Wheelchairs - a ramp is provided at the surgery entrance, as is a toilet for the disabled along with baby changing facilities. A wheelchair is also available on short loan from the practice. Details from reception.

(Site updated 21/06/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
NHS ScotlandThis site is brought to you by My Surgery Website